Mitsubishi has recalled nearly 200,000 vehicles due to a software issue that causes the rearview camera to freeze, increasing the risk of a crash, the car maker announced on the National Highway Traffic Safety Administration, or NHTSA, website.
Mitsubishi reported the recall on June 2, and said the recall is an expansion of a similar recall in May 2023, recall no. 23V345.
Here’s what to know about Mitsubishi’s most recent software issue recall.
What cars are recalled?
The company believes there may be 198,940 impacted vehicles, including:
2022 to 2024 Mitsubishi Outlander SUVs
2023 to 2025 Mitsubishi Outlander PHEV SUVs
What’s the issue?
The software was improperly programmed, the car manufacturer said, causing the rearview camera to freeze, and in some cases, the camera won’t display at all.
This reduces the driver’s view of what is behind the vehicle, increasing the risk of a crash, according to correspondence between Mitsubishi and the NHTSA.
What was the 2023 recall?
The issue dates back to May 2023, when a similar recall was issued for 89,907 2022-2023 Mitsubishi Outlander and 2023-2023 Mitsubishi Outlander PHEV vehicles.
A black screen displayed when drivers:
Moved the shift lever into the reverse position within 40 seconds of the system powering up.
Kept the vehicle in reverse for more than 6 seconds.
On May 15, 2023, Mitsubishi filed a noncompliance report due to the software and safety issue. That year, a dealer contacted the company and said there was an issue with the audio volume controls, which were unresponsive.
The next year, in January 2024, a dealer told Mitsubishi the software would freeze up and stop responding. Reports continued to come in, including a March 2024 report that the screen went black and rebooted while the vehicles were in motion. The company conducted tests and investigated the issue, then on May 23, 2025, Mitsubishi ruled it was time to issue a recall.
According to the company, it has received six field reports involving software performance and 358 warranty claims.
Get caught up: USA TODAY’s recall database
How is Mitsubishi fixing the issue in 2025?
For the previous recall, the company reprogrammed the software. Vehicles previously repaired under recall 23V345 will need to undergo the new software update, according to the recall announcement.
Moving forward, all vehicles made after April 22, 2025 were programmed with an updated software package, Mitsubishi said.
The car manufacturer said most recently that dealers will update the software for free.
When will the company begin notifying dealers and drivers?
The company will begin notifying dealers on June 16, and mailing notification letters to drivers on June 30.
The company said owners wanting to be reimbursed for expenses due to this recall will receive instructions in their notification letter on how to contact Mitsubishi Customer Relations Department and apply for a refund.
The NHTSA’s most recent recall no. for the issue is 25V369000, while Mitsubishi’s number for the recall is SR-25-001.
Saleen Martin is a reporter on USA TODAY’s NOW team. She is from Norfolk, Virginia – the 757. Email her at sdmartin@usatoday.com.
This article originally appeared on USA TODAY: Mitsubishi recalls nearly 200K Outlander SUVs over software issue
