Microsoft Outlook is currently down and some users are reporting not being able to log into their accounts Thursday morning, July 10.
According to the Microsoft service status page, Outlook users may be “unable to access their mailbox using any connection methods”, including Outlook.com, Outlook Mobile and Outlook on desktop.
Microsoft said it is “continuing to apply the configuration changes to fix the underlying problem and completing additional validation efforts to ensure authentication components are properly configured.”
While the number of users currently affected is unclear, the outage appears to be affecting users in multiple countries, including the UK, Australia and Canada, among others. Outlook has over 400 million users worldwide.
According to DownDetector, an online tracker of service outages, the number of users reporting issues has steadily increased since about 5 a.m. ET Thursday morning.
Microsoft did not immediately respond to a USA TODAY request for more information.
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Social media users discuss Microsoft Outlook being down
Many users of Microsoft Outlook have taken to the platform X, formerly Twitter, to discuss the outage.
Outlook and Hotmail are down worldwide…users can’t log in or access emails. Microsoft says a fix is being rolled out, but no ETA yet. Stay tuned for updates.
#OutlookDown #Hotmail #MicrosoftOutage #EmailIssues pic.twitter.com/Iyp1N8Gdxs
— Pradeep Indika (@kariyawasam) July 10, 2025
Seems Outlook has been down globally for multiple hours. Can’t log in on desktop or web or app. And no word yet from @Outlook or @Microsoft. Did you guys fire the social media manager that should be reporting on global outages to keep users informed? Or perhaps haven’t trained AI… pic.twitter.com/CIc2L2jrOM
— bravetofu.sps (@bravetofu_) July 10, 2025
microsoft outlook is down 🙁
apparently its been multiple hours.
please fix this asap@Outlookindia @Outlook pic.twitter.com/lblQxB0bo7— Kanev (@kanevseth) July 10, 2025
Anyone else still unable to access their personal outlook email? #Microsoft #MicrosoftOutlooKDown #hotmail
— Ebrahim (@Ebrawrhim) July 10, 2025
Outlook is down, huh?
I guess the outlook is NOT GOOD.
HAHAHAHAHAHAHA.
Someone should pay me to write jokes for late night hosts.
— Ryan McLelland (@2G1Reviews) July 10, 2025
Bloody marvellous, I cannot access my outlook emails…. I’ve tried on four different devices only to go online and find it’s a global problem….. just wondering how I access my online concert tickets for the weekend🤔
— Nick Horsley (also @horsley262.bsky.social) (@horsley262) July 10, 2025
Other recent Microsoft outages
In November 2024, Microsoft said it was investigating an issue that impacted users attempting to access services including its Outlook email product.
In a post on X at the time, Microsoft wrote it was assessing “an issue impacting users attempting to use Exchange Online or functionality within Microsoft Teams calendar.”
In September 2024, a Microsoft outage left thousands of users unable to access their services. Microsoft 365 users reported outages, saying they were unable to sign into their email accounts or access other applications.
Last July, a defective update from U.S. cybersecurity software company CrowdStrike crashed Microsoft Windows systems around the world.
The tech outage disrupted operations across industries such as banks, hospitals and 911 call centers, plus grounded flights and hampered public transit systems.
CrowdStrike, which advertises being used by over half of Fortune 500 companies, said one of its recent content updates had a defect that impacted Microsoft’s Windows Operating System, adding the incident was “not a security incident or cyberattack.”
This is a developing story.
Gabe Hauari is a national trending news reporter at USA TODAY. You can follow him on X @GabeHauari or email him at Gdhauari@gannett.com.
This article originally appeared on USA TODAY: Is Microsoft Outlook down? What to know as users report issues
