In March, the Better Business Bureau warned consumers about scams using artificial intelligence to steal information and money. And per Forbes, 2025 is likely to become the year AI scams really start draining financial tech and bank accounts.
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One area where scammers have been using AI to steal money is healthcare. Criminals can send you bogus bills and emails with bad links designed to steal your information.
But there are some easy ways to fight back and protect your money and sensitive personal information.
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Verify the Authenticity of Every Bill You Receive
According to Scott Speranza, CEO of HealthLock, AI is making it more difficult to detect medical billing scams. One reason is that AI is capable of creating logos and images that make a bill look authentic, even if it’s not.
He said AI can create images, videos and other content that’s so realistic it can be impossible to detect a flaw unless you zoom in on one small pixel that’s incorrect.
“Never pay a bill without verifying its authenticity,” Speranza said. “Contact your insurance or healthcare provider via phone and ask if they sent you a bill.”
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Don’t Click Links in Suspicious Emails or Texts
“If you don’t regularly receive bills from your insurance company or healthcare provider via email, then don’t click on any links or reply to an email if you suddenly receive one,” Speranza said. “The same goes for text messages.”
Review and Discuss Any Suspicious Charges on Your Bill
According to Speranza, “Consumers need to be more vigilant than ever and make sure they are not just blindly paying a bill without doing their research and stopping to ask first: Is this correct?”
If you receive a bill and don’t recognize the charges, contact the healthcare provider to find out what you’re being billed for — and use the phone number or other contact information listed on the provider’s website, not what’s listed on the bill.
Pay Your Bill With a Credit Card
This is a good tip to keep in mind beyond AI health scams. You can pay your bills with a credit card so you can dispute charges if they’re incorrect, rather than facing challenges if you use a bank account or cash app.
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Sources
Better Business Bureau, “BBB Scam Alert: New tech creates fake calls and voicemails.”
Forbes, “5 AI Scams Set To Surge In 2025: What You Need To Know.”
Scott Speranza, HealthLock
This article originally appeared on GOBankingRates.com: 4 Ways To Protect Your Money From AI Health Scams
